Let's get your setup sorted.
Three ways to get help — starting free.
The free video library
Over 2 million people have learned from our YouTube tutorials since 2015. Pick a category and watch the full playlist.
Audio & Sound
Mixers, microphones, feedback, EQ — clean sound in your room.
Watch the playlistLighting
Stage wash, key light, and making your space look great on camera.
Watch the playlistVideo
Cameras, framing, switching, and producing a great-looking service.
Watch the playlistLive Streaming
OBS, encoders, platforms — reaching people outside the room.
Watch the playlistProPresenter
Slides, lyrics, layers — a smooth service with no surprises on screen.
Watch the playlistCompanion & Stream Deck
BitFocus Companion and Stream Deck — tie your whole rig together.
Watch the playlistAsk Handi, our AI assistant
Trained on our tutorials and knowledge base. Describe your setup, get pointed to the right video, troubleshoot in real time.
What Handi can do
- Point you to the exact tutorial for your question
- Troubleshoot your specific gear, live
- Help you pick the right equipment for your budget
- Walk you through common ProPresenter & ATEM setups
The fastest way out of the weeds
You've tried the videos. You've asked Handi. You're still stuck — or you just want someone to look at your whole setup with you. That's what the Zoom call is for.
Book a Zoom Meeting with us.
Screen-share your rig. Walk us through what's not working.
We'll troubleshoot together — and fix it together — in one call.
The videos and the chatbot are great, but the Zoom call is where things actually get fixed. It's the fastest hour I've ever spent on our A/V setup.
Flexible scheduling. Screen-share friendly. Tailored to your specific setup.