Terms of Service

By using crazyamazingdesigns.com, buying our products, or booking our services, you agree to these terms. They're written to be read.

What we offer

• Digital products — templates, show files, and tools delivered by download link (links are signed and expire; you can always request a fresh one from your account or by email).
• Training & consulting — booked sessions over Zoom and larger engagements (like The Sunday System) scoped person-to-person. Custom work (stage design, custom show files) is delivered per the description on its product or proposal.
• ShowBuilder — the subscription web app at showbuilder.crazyamazingdesigns.com, which shares your account and these terms.

Licenses — what you may do with downloads

Digital products are licensed for use by you and your church or organization. Use them on as many of your own systems as you like. Don't resell, redistribute, or share them outside your organization — every sale genuinely supports this small business.

Payments, bookings & cancellations

• Payments are processed by Stripe. Larger engagements may be invoiced and paid by check, as agreed in writing.
• Booked sessions hold a real slot on Nathan's calendar. More than 24 hours before a paid session you can reschedule or cancel it from your account, and cancelling refunds what you paid. Inside 24 hours you can't cancel, but you can reschedule until 5 hours before. A session moved in that time has to go at least 24 hours past its original time and can't be cancelled afterward. Production Partner sessions follow these same times, but cancelling one doesn't refund the subscription. Sessions with no payment can be rescheduled or cancelled until 30 minutes before.
• Digital products (templates, downloads, apps and ShowBuilder) aren't refundable. If you have a concern, email us and we can put what you paid toward a Zoom session or something else in the shop.

Accounts

Account records (your purchases, session history, saved ShowBuilder projects) are yours to access. Keep your password to yourself; you're responsible for activity under your login. We may close accounts that abuse the service, scrape it, or attempt to break it.

Advice & results

Training and content reflect real experience and are provided in good faith — but every church's system is different. You're responsible for how you apply what you learn, including electrical, rigging, and safety decisions at your venue. The site and its content are provided "as is"; to the maximum extent permitted by law, our total liability for any claim is limited to what you paid us for the product or service in question.

Content & AI

Site content (articles, videos, product files) belongs to Crazy Amazing Designs. Handi, our AI assistant, works hard to be accurate but can make mistakes — prices, availability, and bookings are always confirmed by our systems, not by the chat text. Anything unusual, just email us.

Housekeeping

These terms are governed by Ohio law. If we materially change them, we'll update the date above. Questions: nathan@crazyamazingdesigns.com. Related: Privacy Policy.