A complete production transformation, in detail.

First, we figure out exactly where you stand.

• → A complete walkthrough of every production system you have — audio, video, presentation, lighting, streaming, and network.
• → A clear, honest assessment of what’s working, what’s unreliable, and what’s quietly costing you on Sunday morning.
• → Equipment guidance you can trust — what’s solid and worth keeping, and what (if anything) is holding you back. Including the times you don’t need to spend a dime.
• → A written roadmap laying out exactly what we’ll fix, in priority order, so you can see the whole plan before we start.
• → On-site I observe a full, live Sunday service first — which shows me things no description ever could.

Then we dial in your gear so it’s reliable and repeatable.

• → Your audio console (X32 / M32) routed, labeled, and configured for clean, repeatable mixes.
• → ProPresenter set up properly — templates, song arrangements, and a workflow your team can actually follow.
• → Your switching, streaming, and lighting systems configured for the way you really run services.
• → Signal flow verified end to end, so you know it works before Sunday — not during.
• → Saved states and backups, so any system can be recalled or restored if a setting gets changed.

Every position defined, so no one’s left guessing.

• → Every Sunday-morning position clearly defined — what it is, and exactly what that person is responsible for.
• → A written Standard Operating Procedure for each position, so anyone can step in and know what to do.
• → Startup procedures — the exact, step-by-step sequence to power on and prep every system before service.
• → Shutdown procedures to protect your gear and leave everything ready for next week.
• → A troubleshooting quick-reference for the most common “what do I do when…” moments.

Your volunteers trained until they can run it without you.

• → Hands-on ProPresenter training for your presentation team.
• → Hands-on audio training for your sound team on your X32 / M32.
• → Training for the volunteers who run your switching and streaming.
• → Delivered live and recorded where possible, so future volunteers can be trained the same way.
• → On-site Training happens in your booth, on your gear, with your whole team — including dedicated team-lead and staff training that’s hard to replicate over Zoom.

Your team, organized and scheduled.

• → Planning Center Services set up for your church.
• → Your teams and positions built in, ready to schedule.
• → A scheduling workflow so volunteers know when they’re serving — and you’re not chasing people every week.
• → Service plan templates so building a Sunday is fast and consistent.

We prove it works before we call it done.

• → A live service or full rehearsal run on the new systems and procedures.
• → Confirmation that each position can confidently execute their SOP on their own.
• → All your documentation handed over — SOPs, startup/shutdown procedures, configs, and quick-references — organized and yours to keep.
• → On-site Flagship I stay through your second Sunday and help you run it live — so we don’t just build the system, we prove it together, in person, on a real Sunday.